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How dewi91 Handles Your Personal Information

Your account data, wallet activity, and session details are collected only to keep your dewi91 experience running — from verifying your DANA or OVO deposit to securing your login.

Account Data ProtectionWallet Verification PrivacySession & Device SecurityYour Right to Request Data
dewi91 How dewi91 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We apply encryption to data in transit and at rest, so your wallet details and login credentials are not exposed during transmission. Account sessions are tied to your device fingerprint; logging in from a new phone or browser triggers a verification step before access is granted. We keep your data only as long as your account is active or as required by applicable regulations.

Encryption in Transit

All data exchanged between your device and dewi91 travels over encrypted connections. This covers your login, wallet linking, and any account update you submit.

Cookie Controls

We use session cookies to maintain your login and remember your preferred payment method — DANA, OVO, or GoPay. You can manage or clear these through your browser at any time.

Data Retention Policy

Your account data is retained while your account remains active. Once you request deletion and we verify your identity, we remove your personal records in line with applicable local law.

Data Access Requests

You can request a summary of the personal data we hold on your account. Submit the request via live chat or email with your registered account details for verification.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to update your registered details, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget on dewi91 to reach our support team. Privacy and account data requests are handled during staffed hours — response times vary by queue.
Email Support Send your privacy request to our support address listed in your account dashboard. Include your registered email and the specific data action you are requesting.
Account Settings Some data updates — like your linked wallet number or contact email — can be changed directly inside your account settings without contacting support.

Common Questions About Your Privacy on dewi91

These are the questions we hear most often about how your data is used, stored, and managed on dewi91.

We collect your name, contact details, and the wallet identifiers you register — such as your DANA, OVO, or GoPay account number. Device and session data is also logged for security purposes.

We do not sell your personal data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with identity verification services where required.

Contact our support team via live chat on dewi91 or through the email address in your account dashboard. Include your registered email so we can locate and prepare your data record.

Yes. Submit a deletion request through live chat or email support. We will verify your identity first, then remove your personal records in line with applicable local law and payment-rail requirements.

Cookies keep your session active and remember your preferred payment method. You can clear or block them in your browser settings, though doing so will end your current login session.

Inactive accounts are retained for a period required by applicable regulations. After that window, personal data is removed unless a legal obligation requires us to keep specific records longer.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.